Depth of Knowledge is Impressive

May 20, 2013

Dear Ray:

I am writing to thank you for helping me better understand the inner workings of Workers Compensation insurance. While I have had quite a bit of safety management experience, I had never learned or really understood workers compensation insurance to the extent that you have made possible through our coaching sessions. I recently attended a Workers Comp Conference in Indianapolis that I had hoped would provide an even greater understanding of the “ins and outs” of managing loss exposures, but instead, I discovered that you had already taught me more than I could gain from those “experts” – your explanations (definitions delivered in plain language) regarding trends, frequency, severity, and the ramifications associated with those factors were much more helpful than I initially realized. What you have taught me has allowed me to become more effective in the way I manage against losses, and even how I design my preventative programs. You are a great resource, Ray. And I appreciate your training style immensely.

Should you ever decide to become a workers compensation trainer, I would sign up for every course!


Denise H. Klausner
Safety Manager
Fort Wayne Metals

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