Depth of Knowledge is Impressive

May 20, 2013

Dear Ray:

I am writing to thank you for helping me better understand the inner workings of Workers Compensation insurance. While I have had quite a bit of safety management experience, I had never learned or really understood workers compensation insurance to the extent that you have made possible through our coaching sessions. I recently attended a Workers Comp Conference in Indianapolis that I had hoped would provide an even greater understanding of the “ins and outs” of managing loss exposures, but instead, I discovered that you had already taught me more than I could gain from those “experts” – your explanations (definitions delivered in plain language) regarding trends, frequency, severity, and the ramifications associated with those factors were much more helpful than I initially realized. What you have taught me has allowed me to become more effective in the way I manage against losses, and even how I design my preventative programs. You are a great resource, Ray. And I appreciate your training style immensely.

Should you ever decide to become a workers compensation trainer, I would sign up for every course!


Denise H. Klausner
Safety Manager
Fort Wayne Metals


Finally Understand the Experience Mod

Dear Ray,

Three years ago, we made the decision to switch our insurance to another agency because we heard that they were the best. We were wrong. Everything started great, but went downhill as more time passed.

We went back to Ray Gage and his team at Grabill Walker Hughes because we know that we can count on them to always have our back.

We found out the hard way that price matters…until it doesn’t.

Shannon West
Office Manager
Graber & Graber Contractors, Inc
Grabill, IN


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